
BURN PILATES AND STRENGTH TRAINING


Burn Policies
Late Cancel and No Show Policy: A class cancelation within 12 hours of class will result in a $10 charge or the loss of a credit. A cancelation within 30 minutes of class will be considered a "No Show" and there will be a $20 charge or loss of a class credit.
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Grip Socks are required for equipment classes and private sessions.
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Membership Cancelation Policy: We require a 30 day written cancelation notice to cancel a membership. Memberships are only eligible for cancelation after the initial contract is up. Please send the notice to us via the Burn Pilates and Strength app.
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Class Arrival Policy: New clients, please arrive 10 minutes early to your first class to get to know your instructor, learn how to use the equipment, inform your instructor of any injuries or pregnancy, and learn safety tips. For all clients, arriving after the first 5 minutes of class may result in being turned away and asked to re-book. Late arrivals may be turned away for the safety of the client and to respect the experience of those in attendance. Walk-in or waitlisted clients may be given an open spot if unclaimed after the first 5 minutes of class.
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Waitlist Policies: Our waitlists close 1 hour prior to the start of class and clients can be added to our rosters up until this 1 hour cut-off time. Late Cancel and No Show fees apply to members who join our class rosters from the waitlist. If you know that you are no longer able to commit to coming to class if the opportunity arises, please remove yourself from the waitlist so other clients can claim this spot.
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Appointment/Private Lessons: A cancelation within 24 hours will result in a Late Cancel fee of 50% of the session.